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Old 10-18-2008, 12:29 PM   #1 (permalink)
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Default BES User Getting Duplicate Contacts

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So guys, I recently deployed a BES Server on a SBS server using the POP3 Connector on a Dynamic IP.

Mail flows fine into the server, 2 Phones are activated.

Contacts are getting duplicated on one of the users. I wiped the phone and readded to BES server. When I first did that contacts were fine. Outlook contacts only show 1 and not duplicates.

Client called me today saying contacts were duplicated.

What can I do??
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Old 10-18-2008, 12:50 PM   #2 (permalink)
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And you're sure the user doesn't have a sublist in Outlook Contacts? Did you read this thread:
blackberryforums.com/bes-admin-corner/122095-duplicate-contacts-after-new-enterprise-activation.html
"user had a sublist in his contacts that was an exact replica of the main contacts list"

There's a few other threads on duplicate contacts you may want to review. Hopefully they'll help.
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