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Old 10-29-2008, 04:27 PM   #1 (permalink)
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Post Address book sync issues

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Hello everyone,

BES with groupwise - address book updates from hh to server not the other way... bidirectional sync is enabled

Turning wireless sync off then back on after a few minutes initiates traffic but
widows server event viewer shows:

{"USERS NAME"} 'getGroupWiseContact' Exception caught. Exception Text: Unable to retrieve COM dispatch in "OAPIGetAddressBookEntryAlgo". Error is: 0. -> Caught Stacked Exception while inside "OAPITemplatePattern"

Anyone seen this before?

thanks in advance
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Old 10-31-2008, 08:08 AM   #2 (permalink)
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I dont know GW that well but I do know that they have fixed a lot of address book sync issues with the latest version of BES. If you are not running it I would upgrade.
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Old 11-01-2008, 07:19 PM   #3 (permalink)
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I'm running the latest versions with all updates...

Saw 2 posts on the RIM forums with same error from a while back...
Still no resolution anywhere...

I love finding errors no one has ever seen before !

might have to send this one to support...
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Old 03-26-2009, 11:22 PM   #4 (permalink)
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I am experiencing the same problem & 4.1.6 MR3 has not resolved the issue. Has anyone found a solution?
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