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Old 09-22-2005, 03:56 PM   #1 (permalink)
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Default Names Not Resolving in Group (Domino)

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I'm not sure if this is a BES, BB, or Domino issue.

We have a group email set up [email address].

The group has 9 people that I picked directly from the directory, so in the Group document they look like:

Joe Schmo/COMPORIUM
Carl Childers/COMPORIUM

When my BES gets the email, it dies in the mail.box with the following error:

From: Chris Whisonant/COMPORIUM
Intended Recipient: Carl Childers/COMPORIUM
Failure Reason: 550 Carl_Childers/COMPORIUM@comporium.com... No such user
Dead Failure Reason: 550 Chris_Whisonant/COMPORIUM@comporium.com... No such user

What's up with this? Do I call Lotus or RIM support?
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Old 09-23-2005, 12:13 PM   #2 (permalink)
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TTT for the day crew...
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Old 09-23-2005, 06:33 PM   #3 (permalink)
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Don't know with Domino version you have? But try in the group the external email address of the user:
[email address] (remove the !, I hate SPAM)
and not the Notes naming:
Carl Childers/COMPORIUM

For the newer Domino versions this must work. BTW: I think you have maybe more problems in your Domino with external mail...


Regards,
Bob
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Old 10-15-2005, 12:20 PM   #4 (permalink)
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This definitely is a Domino mail routing problem since the BES is putting the message in your mail.box using the correct addressing. Your Domino router seems to be having trouble resolving the names properly.
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