Originally Posted by T-Roy
Handheld is not enabled for BES. if you send from the handheld using Desktop (secure) the error will be Service Blocked. Call your wireless carrier to correct.
Yes it is -- it worked fine until it was temporarily swapped to and from someone else's account (whose account now still works fine FWIW). Neither mail nor mobiledata work even though the manager shows "running" and that the policy was accepted, and allegedly the encryption keys are in sync.
Thinking of wiping it completely and starting from scratch ...