BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 09-23-2005, 12:43 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2005
Model: 8700
Carrier: Cingular
Posts: 23
Post Thanks: 0
Thanked 0 Times in 0 Posts
Post Bes

Please Login to Remove!

Hi, I am new to the community and to bbs and I am in a bit of a jam. One of my users is having a problem - unable to send or receive emails on his BB. On the BES it is showing he has over a hundred pending. How do I get the emails from the pending status?
Offline  
Old 09-23-2005, 12:49 PM   #2 (permalink)
Knows Where the Search Button Is
 
Join Date: May 2005
Location: Calgary
Model: 8700
Carrier: Telus
Posts: 39
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Few things to make sure of:

Easy on first, is his BB on?

secondly
Is his wireless on?

Thirdly
Is he in the cradle?

Get him to re-register his BB on the network as well.

Sometimes thats what I find fixes the problems
Offline  
Old 09-23-2005, 12:58 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2005
Model: 8700
Carrier: Cingular
Posts: 23
Post Thanks: 0
Thanked 0 Times in 0 Posts
Smile Bes

I will do that and let you know. Thanks
Offline  
Old 09-23-2005, 02:48 PM   #4 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2005
Model: 8700
Carrier: Cingular
Posts: 23
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Bes

The user going to try to resych. He did have it on and he had a wireless signal. So I am just waitng to see what happens.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.