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Old 11-25-2008, 09:29 AM   #1 (permalink)
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Default Sync delete task from BB to Outlook

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I have a BB users who cannot sync deletions of tasks from their BB device to Outlook. They also have duplicate calendar items.

- can create a calendar item in Outlook and it's synced to BBerry
- can create a calendar item in BBerry and it's synced to Outlook
- can delete a calendar item in Outlook and it's synced to BBerry
*** but if delete calendar item in BBerry it's not synced to Outlook

In the 'MAGT' log file I have the following error/message:

[40006] (11/25 13:54:18):{0x1174} {username@emaildomain.com} FilterDeleteRequest - Appointment never synchronized. Deletion filtered. EntryId=471286

Which seems to indicate that it's stopping the deletion being synced because the item wasn't synced.

This all started after the mailbox of the user was moved from Exchange2k to Exchange2K3, using the correct process relating to ESM update, reg of CDO.dll and besadmin rights. Other 70+ users had no problem with the move.

Any help appreciated, regards,
Cormac
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Old 11-25-2008, 10:04 AM   #2 (permalink)
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Sync delete task from BB to Outlook
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