Originally Posted by kpoland
It takes "sent" items from Exchange, and puts them into the "inbox" on the handset.
Do you mean, it changes the "sent" items (which should come across with a check mark next to them) to actual "messages" (with an envelope next to them)? Or do you mean when you open Messages (on the BB), click for a menu and go to View Folder - Inbox, it shows Sent messages there? Or do you just not want to see "sent" items (with the check mark) in your messages database?
Sorry! I just want to be clear about what's going on here.
no worries, the messages come up with a envelope next to them, no check mark, so for example, i run a EA on a handset, and upon completion there are several messages which are 'sent' messages in outlook, coming up as received messages on the handset, (no check mark, envelope). and the solution i use is to get the user to archive their sent items, and run a manual rec. i have already set yes to hide sent messages and hide filed messages. like i said, it nothing to painful to get the user to do, just aggravating and im trying to minimize user involvement in the process.