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Old 09-29-2005, 11:39 AM   #1 (permalink)
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Default Issues when reinstalling Applications from BES

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We had developed an application and rolled it out to several user from BES (wirelessly). Applications were installed to all users and we noticed the application needed improvement. Some users then removed the application manually from their Handhelds.

We then set a policy to remove from all users. It did remove from all the remaining users.

We came up with a better version and now want to push it to all users,
the issue is
"It installed to all users who did not remove the application manually. While for users who removed it manually, it is days and still the install has not taken place" I am unable to understand why this is happening, we even wiped those handhelds and reloaded the OS, it still is not loading the application wirelessly.

Please help.

Thank you
Al
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Old 09-29-2005, 03:18 PM   #2 (permalink)
pej
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Default

Check the POLC log and see what is happening during the application push. There is a known issue in the BlackBerry KB relating to redeploying applications.

http://www.blackberry.com/knowledgec...28047&vernum=0


There are also a couple of recent threads on software configurations and app installs right here in BES Admin Corner.
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Old 10-04-2005, 10:07 AM   #3 (permalink)
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Default Thank you Pej

Thank you pej, This was helpful



Quote:
Originally Posted by pej
Check the POLC log and see what is happening during the application push. There is a known issue in the BlackBerry KB relating to redeploying applications.

http://www.blackberry.com/knowledgec...28047&vernum=0


There are also a couple of recent threads on software configurations and app installs right here in BES Admin Corner.
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