BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 10-03-2005, 01:59 PM   #1 (permalink)
Knows Where the Search Button Is
Join Date: Sep 2005
Model: 7290
Carrier: Rogers
Posts: 16
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Creating a new BES user

Please Login to Remove!


I can't create a BES account because the Groupwise 6.5 address book doesn't come up for me, to do a search for the new user. Will restarting the Groupwise server fix this. Just recently installed BES for Novell Groupwise 4.0 Service pack 2 and Hotfix2.

Any ideas..

Old 10-03-2005, 02:00 PM   #2 (permalink)
BBF Veteran User
Join Date: Aug 2004
Location: Hotwiring another Cessna
Model: OU812
Carrier: Nintendo
Posts: 3,492
Post Thanks: 0
Thanked 0 Times in 0 Posts

Have you setup BES as a trusted application to the groupwise system?
Old 10-07-2005, 01:01 PM   #3 (permalink)
New Member
Join Date: Jul 2005
Model: 8800
Carrier: Cingular
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts

FWIW, RIM changed the way SP2 handled this. In SP1, my GW address book would open automatically, in SP2, you now have to search for the user and then add them when it finds them. Tech Support told me this was changed because it was taking a long time for large address books to display. This might not be your problem, but it scared me the first time I noticed the difference.
Old 10-07-2005, 02:35 PM   #4 (permalink)
Thumbs Must Hurt
Join Date: Aug 2005
Location: Charlottetown, PEI, Canada
Model: 7250
Carrier: Bell
Posts: 95
Post Thanks: 0
Thanked 0 Times in 0 Posts

It sure is unsettling - I thought I broke it too ;)
enter a % symbol and the search will return the entire address book if you need to do so, otherwise search on any part of the name for a list of matches, then add user from there
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.