BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-03-2005, 05:36 PM   #1 (permalink)
New Member
 
crushingviolet's Avatar
 
Join Date: Sep 2005
Location: San Antonio, TX
Model: 7250
Carrier: Verizon
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Talking SetAdminKey For Help Desk Environment

Please Login to Remove!

Has anyone used the setadminkey for a Help Desk environment? They have the ability to use the Bes server, but I want to remove the danger zone such as DELETE SERVER and Bes Configuration. Honestly, I only want them to be able to add and remove accounts, see status of the accounts, and make changes to individual accounts. I would like everything else to be grayed out or removed. This is on a 4.0 Server with SP2. Any help would be awesome. I just want to get a feel for how much I can remove from the Help Desk but still allow them to do their job.

Thanks,
CrushingViolet
Offline  
Old 10-03-2005, 05:57 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Apr 2005
Location: The Netherlands
Model: 8800
Carrier: Vodafone
Posts: 374
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes you can use SetAdminKey for this with -r on a remote BES Manager instalation.

Usage: SetAdminKey [options]
Options are:
-f: Full Permissions Mode : all administration functions are available to the user
-p: IT Policy Permissions Mode: disable server administration, allow IT Policy Editing
-r: Restricted Permissions Mode: (default) disable server administration and IT Policy Editing


Remove SetAdminKey after using from the remote BES Manager PC and disable registery for editing.

Regards,
Bob Hillesum
Offline  
Old 10-03-2005, 06:03 PM   #3 (permalink)
New Member
 
crushingviolet's Avatar
 
Join Date: Sep 2005
Location: San Antonio, TX
Model: 7250
Carrier: Verizon
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

So it literally does what I need it to do huh? A Rim rep said I couldn't get that deep with the tool. Good to know. Thanks.

Crushingviolet
Offline  
Old 10-04-2005, 04:07 PM   #4 (permalink)
x14
BlackBerry Extraordinaire
 
Join Date: Jul 2005
Location: NYC
Model: 9800
OS: 6.0.0.546
Carrier: AT&T
Posts: 2,344
Post Thanks: 0
Thanked 17 Times in 16 Posts
Default

Where do you get this? I cannot find info in any installation or admin guide.
Offline  
Old 10-04-2005, 04:09 PM   #5 (permalink)
New Member
 
crushingviolet's Avatar
 
Join Date: Sep 2005
Location: San Antonio, TX
Model: 7250
Carrier: Verizon
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You can do a search on Blackberry's website for the guide and the file is in the tools section of the install package.
Offline  
Old 10-04-2005, 04:19 PM   #6 (permalink)
x14
BlackBerry Extraordinaire
 
Join Date: Jul 2005
Location: NYC
Model: 9800
OS: 6.0.0.546
Carrier: AT&T
Posts: 2,344
Post Thanks: 0
Thanked 17 Times in 16 Posts
Default

Looks like this utility is for Exchange. I'm running Domino..
Offline  
Old 10-04-2005, 06:52 PM   #7 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Apr 2005
Location: The Netherlands
Model: 8800
Carrier: Vodafone
Posts: 374
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yep, SetAdminKey is for exchange. Domino BES need to wait for BES 4.1

Regards,
Bob
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.