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Old 10-05-2005, 10:02 AM   #1 (permalink)
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Default BES4 remote router installation

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Hi, I've just been handed a copy of BES 4 and a few devices to set up a Blackberry trial with in our organisation. I think I've got most of it working now but I've got a query regards the remote routing option in the BES4 software.

On the main BES server the configuration system shows two tabs where the router address can be entered -

1 - Blackberry Server - Router Host - I'm presuming that this is meant to be set to the remote router IP address or FQDN.

2 - Blackberry Router - Router Settings - The SRP address is this meant to be set to the SRP address of the region (e.g. srp.eu) or the IP of the remote router server?

I've read the "placing the blackberry router in the dmz" document but cannot fully get my head around this bit of it. All the test network connections seem to work but I'm not sure it's working all the way through the network correctly. (e.g. BES - Router - Wireless - Handheld.)

Thanks

Enderel
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Old 10-06-2005, 01:10 AM   #2 (permalink)
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Don't forget to change the register settings for the BlackBerry Dispatcher see "placing the blackberry router in the dmz". The document is a bit confusing because if you need also the option that BlackBerry Handhelds can directly communicate with the router, then also TCP/IP port 4101 on the inside Firewall need be openend.

Test if your BES still works if you stop the BlackBerry Router Services on your BES.

Regards,
Bob Hillesum
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Old 10-06-2005, 07:54 AM   #3 (permalink)
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Quote:
Originally Posted by BlackBerryLinks
Don't forget to change the register settings for the BlackBerry Dispatcher see "placing the blackberry router in the dmz". The document is a bit confusing because if you need also the option that BlackBerry Handhelds can directly communicate with the router, then also TCP/IP port 4101 on the inside Firewall need be openend.

Test if your BES still works if you stop the BlackBerry Router Services on your BES.

Regards,
Bob Hillesum
The current set up I've got is Internal BES to DMZ router all ports open (for testing) then DMZ router out on 3101. Dispatch reg settings I've re-entered this morning to 4101 on service port and dispatcher side and now getting different error message regards the srp authentication key.

Are all the internal option for the router meant to point to the dmz server?

Thanks
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Old 10-06-2005, 05:10 PM   #4 (permalink)
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The dispatcher on the BES must NOT communicate over port 4101 to the Router. Port 4101 is for the Handheld manager (on users desktop) to communicate with the router.
You can also use port 3101 between BES and Router.

Regards,
Bob Hillesum
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Old 10-07-2005, 03:48 AM   #5 (permalink)
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Thanks Bob, that seems to have got it working now.

Regards
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