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Old 10-07-2005, 03:48 PM   #1 (permalink)
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Default Sent Items Sync issue

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Hi all,

I have a little question I hope someone here can answer:

We're running BES4.0.2 on 7250 handhelds, and everything is working great other than sent item syncronization.

I would like to disable sent item sync, but not have to explicitly select every other folder that I want to synchronize for each user. Right now, the only options I can find are either A. Sync Inbox and Sent Items or B. Have to select each and every folder that I want to synchronize. This is a problem because lot of our users have an inbox subfolder structure that is quite complex and constantly changing. I do not want to have to go into BES and click checkboxes everytime a user makes a change to his folder structure. Anybody out there know of a way to just not synchronize sent items and not affect anything else?

Thanks in advance for your help,
Old 10-11-2005, 07:33 AM   #2 (permalink)
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I don't konw about clicking on BES, but you can send out instruction for the user to go into their message options and check the folders they want to sync.
Old 10-11-2005, 12:06 PM   #3 (permalink)
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If you go to Desktop Manager - Redirector Settings - Advanced tab you can uncheck the very bottom option which is Save items in Sent folder.
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