10-12-2005, 04:10 AM
Talking BlackBerry Encyclopedia
Join Date: May 2005
Location: London, England.
Carrier: Vodafone (UK)
Post Thanks: 17
Thanked 1 Time in 1 Post
When the user is added it says "Initlaizing. . ." on BES and the device should be activating and installing its services. Once these are done and the mailbox has received the system message and deleted it - then BES should indicate that its running.
If the device says "activiating" and nothing happens afterwards, then it could be an issue with the DB or user hasnt received the message from RIM.
Check to make sure that the user email address and password is correct
Last edited by Kul : 10-12-2005 at 06:52 AM.