BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 10-12-2005, 07:03 AM   #1 (permalink)
x14
BlackBerry Extraordinaire
 
Join Date: Jul 2005
Location: NYC
Model: 9800
OS: 6.0.0.546
Carrier: AT&T
Posts: 2,344
Post Thanks: 0
Thanked 17 Times in 16 Posts
Default BES 4.0 Domino SP2 High CPU

Please Login to Remove!

We have 1 main BlackBerry server with 2 Xeon 3.2Ghz processor and 3GB RAM supporting 450 users. When we ran 4.0 SP1/Hotfix3 the server would average a CPU utilization of 10%. After we upgraded to 4.0 SP2/Hotfix2 we are average 80% CPU utilization.

The odd thing I'm not having any issue with the Alert log. The Alert logs looks like it got smaller since the upgrade.
Offline  
Old 10-12-2005, 08:39 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
boma0021's Avatar
 
Join Date: Jan 2005
Location: LE
Model: Pearl
Carrier: T-Mobile
Posts: 202
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

what os version are you running ? and what domino version?
we have a dom6.5.4 and 2003 with Services Pack and BES4.0.2 without any Problems.
Offline  
Old 10-12-2005, 08:43 AM   #3 (permalink)
New Member
 
Join Date: Oct 2005
Model: 8700
Carrier: AT&T
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Still seeing this? If so, what version of Domino?
Offline  
Old 10-12-2005, 09:09 AM   #4 (permalink)
Thumbs Must Hurt
 
Join Date: Jun 2005
Location: Philly
Model: Z10
OS: BES 10.1
Carrier: AT&T
Posts: 150
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

I am also running Dom6.5.4FP1, Win2003 and BES 4.0.2 with 300+ users/server and no problems.
Offline  
Old 10-13-2005, 06:56 AM   #5 (permalink)
x14
BlackBerry Extraordinaire
 
Join Date: Jul 2005
Location: NYC
Model: 9800
OS: 6.0.0.546
Carrier: AT&T
Posts: 2,344
Post Thanks: 0
Thanked 17 Times in 16 Posts
Default

I'm running Windows 2003 (NO SP1) with a slew of hotfixes and Domino 6.5.2. Maybe it's time to upgrade to Domino 6.5.4.
Offline  
Old 10-13-2005, 08:03 AM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
boma0021's Avatar
 
Join Date: Jan 2005
Location: LE
Model: Pearl
Carrier: T-Mobile
Posts: 202
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

there are several issues with your combination. try to upgrade to W2003 SP1 and at least Domino 6.5.2 FP1

http://www-1.ibm.com/support/docview...=utf-8&lang=en
Offline  
Old 10-13-2005, 09:56 AM   #7 (permalink)
x14
BlackBerry Extraordinaire
 
Join Date: Jul 2005
Location: NYC
Model: 9800
OS: 6.0.0.546
Carrier: AT&T
Posts: 2,344
Post Thanks: 0
Thanked 17 Times in 16 Posts
Default

The problem turned out to be a pruning thread stuck on a state database. RIM had me disable the user from the server, make a replica of his state database, run fixup updall -r and compact -c verse the new replica, replace his original state database with the replica (make sure you keep the same file name) and re-enable the user.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

DELL 725-10263 / 331-1310 / KT74N Lamp manufactured by DELL
$216.18
DELL 725-10263 / 331-1310 / KT74N Lamp manufactured by DELL pictureLOT OF 25 - NEW VESA ADAPTER PLATE FOR DELL E-SERIES MONITORS - OEM
$159.99
LOT OF 25 - NEW VESA ADAPTER PLATE FOR DELL E-SERIES MONITORS - OEM pictureOEM BULB with Housing for DELL 725-10323 Projector with 180 Day Warranty
$319.0
OEM BULB with Housing for DELL 725-10323 Projector with 180 Day Warranty pictureGenuine OEM New Open Box Dell G20VW Magenta Toner Cartridge; E525 Series
$44.98
Genuine OEM New Open Box Dell G20VW Magenta Toner Cartridge; E525 Series pictureGenuine OEM Dell C233R Black Laser Printer Toner Cartridge 14K PGS 884116017295
$79.99
Genuine OEM Dell C233R Black Laser Printer Toner Cartridge 14K PGS  884116017295 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.