Hi

I'm running an evauation edition of Blackberry (4.0.0.16) for GroupWise (6.5 SP4). Generally, it's working fine

I'm trying to setup IT Policys and deploy them to the Handsets. I can set up the policy fine, but the status for the user shows "IT Policy Status Pending". It's been that way for over a day now.

I can't get "Resend IT Policy", "Set Password & Lock Handset", "Set Owner Information" and more worryingly "Erase Data & disable Handset" to work. All my e-mail, appointments are sent ok and I can't see anything obvious in the logs

I also found this this thread, but it was unanswered

Problem pushing policies down to 7250's

Can anyone help or point me in the right direction?

TIA

Darren

Try restarting the Blackberry Policy Service and Blackberry Syncronization service.

Thanks, turned out the Blackberry Policy Service hadn't started