BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 10-14-2005, 08:35 AM   #1 (permalink)
New Member
Join Date: Oct 2005
Model: 7230
Carrier: Vodafone ES
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BES 4.0 and Wireless email reconciliation option

Please Login to Remove!

Hello all.

I'm having a problem with a new BES 4.0 installation. The option to enable Wireless email reconciliation is grayed and not available.

These are the details for the installation I have:

- Windows 2003 Server
- ESM 2003 SP1
- cdo.dll registered is 6.5.7233.28. This cdo.dll is in c:\program files\exchsrvr\bin and c:\windows\system32 too.
- Permissions for BESadmin account seems to be fine acording to other messages I have seen.

I have no users in this server yet, all of them are on a old box with BES 3.6. I don't want to migrate them to the new box until I have this problem solved.

Any help will be appreciated.

Thanks in advance.
Old 02-22-2006, 11:36 AM   #2 (permalink)
New Member
Join Date: Feb 2006
Model: E61
Carrier: O2
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts

I had the same problem following a new install, I uninstalled, re-installed, SP'd and HF'd but the issue persisted. One of my co-workers suggested checking that all services were running correctly.

What I found was the "Blackberry Database Consistency Service" was disabled.
I enabled it - Wireless email reconciliation became available

sometimes the simple things catch you
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.