Originally Posted by jsconyers
Have some patience. I am not familiar with an Exchange environment.
The reason that it won't sync his calendar or address book is due to the device having wireless sync set to yes. If you go into options in each of the apps (address book, and calendar) you will see wireless sync = yes. Set that to no and you can do a wired sync.
Is that a setting that would be changed back to "YES" by the BES/BPS? I just have the default IT Policy being used