BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-19-2005, 09:03 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: May 2005
Location: Calgary
Model: 8700
Carrier: Telus
Posts: 39
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Can not install blackberry managment software

Please Login to Remove!

Heya,

Im trying to install the blackberry manager software on one of my user's computer, he is running Windows 2000, and when I try to install the program I get all the way to the end of the install, and

"Error 1720. There is a problem with this windows installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor."

This is the only computer that is getting this error, and it also is not the only computer that is running windows 2000, with the software installed on it.

Any Ideas?
Offline  
Old 10-19-2005, 09:11 AM   #2 (permalink)
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

It could possibly be something wrong with the Windows Scripting installation. You can download it from here:

http://www.microsoft.com/downloads/d...displaylang=en
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Old 10-19-2005, 08:51 PM   #3 (permalink)
CrackBerry Addict
 
T-Roy's Avatar
 
Join Date: Jan 2005
Model: 8800
Carrier: Darth Vader
Posts: 704
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

could even be antivirus software blocking the script from running.

Norton often has the "Malicious script detected" garbage.
Offline  
Old 10-20-2005, 08:56 AM   #4 (permalink)
Knows Where the Search Button Is
 
Join Date: May 2005
Location: Calgary
Model: 8700
Carrier: Telus
Posts: 39
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by jibi
It could possibly be something wrong with the Windows Scripting installation. You can download it from here:

http://www.microsoft.com/downloads/d...displaylang=en
That fixed it right up, thanks, and yeah t-roy I think that played a part in it as well, as when it finished installing Symantec rtvscan.exe said it cannot run, unless that was coincidence lol.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.