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Old 10-19-2005, 12:31 PM   #1 (permalink)
LAW
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Talking Device Configurations Not Expandable when added to BEServer

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Hi,

We are running BES 4.0 SP1 and have added the Cingular 7100g and the Cingular 7290 software to the BES server.

When I start the Handheld Manager, both configurations are listed in the share (along with the original 3), but neither can be expanded to configure.

I have checked share and file permissions and everything seems to be identical amongst the five configurations. The other three work fine.

Has anyone seen this and if so, how do I correct the problem?

The only workaround I've found so far is to install the software on the workstation which runs the Handheld Manager, but that introduces too much potential for mismatched configurations when we have 3 people with a need to configure devices (I'm assuming the configurations are then stored locally, not on the server).

Help!

And THANKS in advance!

Last edited by LAW : 10-19-2005 at 12:47 PM.
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