BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-12-2009, 09:37 AM   #1 (permalink)
New Member
 
Join Date: Mar 2007
Location: Montreal
Model: 8330
Carrier: Bell Mobility
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BES stops sending when DC Rebooted

Please Login to Remove!

Hi,

When I reboot the DC that the BES server is using, I absolutely need to restart the BES server or it stops fowarding mails. I have 3 DCs in my site and 2 of those are GCs. Is there a way to make the transition from one GC to another smoother? I hear about a patch from microsoft but haven't found any links anyhwere to it.

BES - 4.1.6
DC - Windows 2003 - SP2.

Thanks.
Offline  
Old 02-12-2009, 09:48 AM   #2 (permalink)
BlackBerry Extraordinaire
 
gibson_hg's Avatar
 
Join Date: Dec 2007
Model: NA
PIN: 80081ES
Carrier: NA
Posts: 1,006
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

This is normal behavour for the BES. I always thought that if you restart a DC that you had to restart the Exchange server. And if you restart the Exchange server you HAVE to restart the BES, no if's and's or but's about it.

Is your DC and Exchange separate machines? Do you restart your Exchange after restarting the DC?

What is the exact process you follow and where is each component(DC/GC/Exchange/BES)?
Offline  
Old 02-12-2009, 10:07 AM   #3 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Z30
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,726
Post Thanks: 272
Thanked 291 Times in 275 Posts
Default

Found this in a search.

Reboot of AD breaks BES till service restart
__________________
irony : many old timer posters have de-evolved into the trolls they once fought
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Offline  
Old 02-12-2009, 10:16 AM   #4 (permalink)
New Member
 
Join Date: Mar 2007
Location: Montreal
Model: 8330
Carrier: Bell Mobility
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for your reply.

BES, Exchange and the 3 DCs all have their own machine. Exchange is able to find another GC without much problem and I never have to reboot it after a DC reboot. At worse there will be some events on the exchange server stating it can't find DCx, but it fails over to another DC and mail distribution continues without a problem in a timely manner.

As far as process is concern, there isnt one per say. Since as long as we don't reboot all 3 DCs at the same time there's no significant impact on the network. We usually reboots the BES after a DC reboot, but sometimes people forget. I'm just trying to see if there's a way around this annoyance.

A quick google search returned some info about a patch by microsoft, so I was wondering what the experts here knew about that.
Offline  
Old 02-12-2009, 10:24 AM   #5 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Z30
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,726
Post Thanks: 272
Thanked 291 Times in 275 Posts
Default

Did you read all in the link I provided?
__________________
irony : many old timer posters have de-evolved into the trolls they once fought
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Passport, Z30, Z10 and Q10
Offline  
Old 02-12-2009, 10:28 AM   #6 (permalink)
New Member
 
Join Date: Mar 2007
Location: Montreal
Model: 8330
Carrier: Bell Mobility
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Knottyrope, You replied while I was answering the previous poster. I'm actually reading your link right now and it looks very promising. I'll report back as soon as I'm done. Thanks.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.