BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   BES Admin Corner (http://www.blackberryforums.com/bes-admin-corner/)
-   -   OTASL on BES 4.1.6 (http://www.blackberryforums.com/bes-admin-corner/176529-otasl-bes-4-1-6-a.html)

adamli9 02-16-2009 10:24 AM

OTASL on BES 4.1.6
 
I tried upgrading a 8350i from 4.6.1.83 to 4.6.1.128 using OTASL. The BB got the upgrade request but it failed when trying to upgrade. I had a diagnostic log sent to me with this information:

This report contains information that can assist trained personnel diagnose and resolve your upgrade error.

2/16/2009 10:00a
Original Error: Status Code: 10011
Message:
Can not find upgrading path of TO bundle 4.6.1.225:4.6.1.128:3.0.0.62:false, vendor 0x67 and hardware 0x84000f05.
4.6.1.225:4.6.1.128:3.0.0.62:false
0x67
0x84000f05


Upgrade Detail Server
Address: https://206.51.26.249/uds/device/
Connectivity: Reachable
Sufficient Coverage: Yes

Service
UID: Sx
NPC: 0
APN: --
APN Username: --
APN Password: --

Versions
Source Apps Version: 4.6.1.83
Target Apps Version: 4.6.1.128

Has anyone else tried this?

knottyrope 02-16-2009 01:33 PM

does the carrier support OTASL for that device?

adamli9 02-16-2009 05:41 PM

No idea. It's a 8350i on Sprint/Nextel.

knottyrope 02-16-2009 08:28 PM

Maybe you should contact your carrier tech suppport and see.

Grimlin 03-05-2009 02:10 PM

Quote:

Originally Posted by adamli9 (Post 1287236)
I tried upgrading a 8350i from 4.6.1.83 to 4.6.1.128 using OTASL. The BB got the upgrade request but it failed when trying to upgrade.

The 4.6.1.128 upgrade will not download over iDEN. This is a restriction placed on it by Sprint. However, most of the sprint folks I talked to didn't even know what OTASL was. If you connect to a WiFi network or use the Serial ByPass to your BES via a Desktop/USB/Handheld Manager, it should update just fine. Supposedly the MR2 release due out this month will be allowed over iDEN, but that is unconfirmed.

adamli9 04-27-2009 02:39 PM

OTASL is now working. I tried Wifi, but didn't try iDen this time. Nice!

Grimlin 04-27-2009 02:46 PM

MR2 works over iDEN, but has a prerequisite of MR1 which doesn't... I love it.


All times are GMT -5. The time now is 10:53 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.