BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-18-2009, 05:34 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2007
Model: 7130
Carrier: Vodafone
Posts: 30
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BES Eventlog

Please Login to Remove!

Hi -
I have a question regarding the BES eventlog;

we have some de-activated users and this generates a LOT of the following informational messages:

Event Type: Information
Event Source: BlackBerry Messaging Agent <bes-server> Agent 2
Event Category: None
Event ID: 50079
Date: 2/18/2009
Time: 12:25:19 PM
User: N/A
Computer: <computername>
Description:
1 user(s) failed to initialize

I know those users are (temp) deactivated, and I want to get rid of the eventlog entries because they fill up our application log. However I changed the eventlog logging level on 2 places: registry and Blackberry server Configuration. However: although all logging is set to "2" (warning and errors) I still receive these Informational messages.

Any idea where to turn them off?

Thanks,
CWI
Offline  
Old 02-18-2009, 05:37 AM   #2 (permalink)
BBF War Game Mod
 
Jadey's Avatar
 
Join Date: Oct 2006
Location: Denver CO
Model: Z10
OS: 10010614
PIN: SEEKRIT innit
Carrier: AT&T
Posts: 4,294
Post Thanks: 9
Thanked 29 Times in 23 Posts
Default

Have you restarted BES since changing the logging levels?
__________________
Jadey : Groupware Infrastructure Architect, Denver CO
If I'm not here, I'm playing World's End on FaceBook. Mob/Mafia Wars are SOO last year
Offline  
Old 02-18-2009, 05:57 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2007
Model: 7130
Carrier: Vodafone
Posts: 30
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

yes, last week the BES was restarted due to upgrading to SP6, and these messages are logged for a loooooooooong time already (way before the upgrade)

I did increase the logging level from 2 to 1 yesterday, just to test if it would change anything (which it didn't), but still it doesn't explain why these informational messages are being logged (what is this, a 4 or a 5?)
Offline  
Old 02-19-2009, 09:51 AM   #4 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2007
Model: 7130
Carrier: Vodafone
Posts: 30
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

no idea anyone?
Offline  
Old 02-19-2009, 11:38 AM   #5 (permalink)
BlackBerry Elite
 
knottyrope's Avatar
 
Join Date: Jan 2008
Location: Massachusetts
Model: Z30
OS: 10.2.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 6,721
Post Thanks: 272
Thanked 289 Times in 273 Posts
Default

remove the deactivated users then or deal with the long huge big enourmous wasteful logs.
__________________
irony : many old timer posters have de-evolved into the trolls they once fought
I am on http://supportforums.blackberry.com
BES 10 running sweet for my Z30, Z10 and Q10

Last edited by knottyrope : 02-19-2009 at 11:39 AM.
Offline  
Old 02-20-2009, 04:40 AM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Feb 2007
Model: 7130
Carrier: Vodafone
Posts: 30
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I know removing the users is the most obvious thing to do but because of internal request procedures we cannot simply remove them (yes, who doesn't love complex administrations).

but anyway I don't understand why the Messaging Agent keeps logging all these informational events, while I have specifically setup that it should log only warnings and errors. Maybe a bug or am I looking on the wrong places?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.