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Old 02-20-2009, 05:13 PM   #1 (permalink)
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Default Upgrading to Enterprise 4.1.6

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Ok...so don't ask me how this happened, but in my company apparently we had 2 version's of the BES software floating around. The one that we installed, was "Blackberry Small Business Edition 4.1.4".

Soooo when I tried to do the upgrade this morning to 4.1.6, I got this "trad-up key" license that I had to put in...and I had no idea about that. I found the other version that we had, which is "Backberry Enterprise Server for Microsoft Exchange".

In order to upgrade my Blackberry Professional Software to Enterprise, instead of purchasing the trade-up key, since we already have the Enterprise software, can I just put in the new SRP ID and Auth Key, and that should allow me to upgrade?

Any help on what to do here would be great. Thanks!

Last edited by ekrengel : 02-20-2009 at 05:15 PM. Reason: Small Business Edition, not Professional
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Old 02-22-2009, 05:37 PM   #2 (permalink)
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Quote:
Originally Posted by ekrengel View Post
In order to upgrade my Blackberry Professional Software to Enterprise, instead of purchasing the trade-up key, since we already have the Enterprise software, can I just put in the new SRP ID and Auth Key, and that should allow me to upgrade?
That will not work. You need the upgrader kit for it. They upgrade the old SRP key.
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Old 02-23-2009, 02:15 AM   #3 (permalink)
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as i know, SBE is same software with BES full version, cause of that now RIM not publish again SBE ( Change BPS ). just maybe.

I had try to upgrade SBE to full version, the thing that i'm had doing is change the Cal license.

First, you remove using command promt or manual the CAL license, then add CAL license Full version.

Sorry if i'm wrong, this maybe 1 years ago.
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Old 02-23-2009, 09:26 AM   #4 (permalink)
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I already have both CAL's in there...a 1 user that starts off as "bescal" and a 20 user that starts off as "besx35"...if that helps. I think the 1 CAL is for Enterprise, and the 20 was Small Business.

I think this is the actual order in which everything happened...

1. Installed SBS software
2. Put in SRP Auth key and CAL for 1 user Enterprise
3. Put in SBS CAL for 20 users when we realized we had more liscenses

knottyrope - Where can I get the upgrader kit? Do I have to pay for this?
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Old 02-23-2009, 10:00 AM   #5 (permalink)
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All my licence keys are "bescal" and we started with a 10 user SBE, not BPS, added two more individual SBE licences, added the upgrade licence key to full BES, which gave us an extra 5, and then a 10-pack of full BES licences.

At no point have I had to reinstall anything.
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Old 02-23-2009, 10:17 AM   #6 (permalink)
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The upgrader kt is about 2800.00 USD from RIM and includes 5 cals last time I looked.
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Old 02-23-2009, 10:24 AM   #7 (permalink)
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We must have caught the carrier on a good day, it was free!!
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Old 02-23-2009, 10:34 AM   #8 (permalink)
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OOok so there is no way around this...

I will have to buy the upgrade license.
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