BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 02-23-2009, 11:09 AM   #1 (permalink)
New Member
Join Date: Feb 2009
Model: 8100
Carrier: T-mobile
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Replaced Exchange 2003 server, BB's not receiving

Please Login to Remove!

I just replaced an exchange server at a remote site with another new exchange 2003 server. I have a stand alone BES 4.1 server and two sites on the same domain connected through a dedicated line. There are only 2 mailboxes on the remote site that have BB's and the BB's worked fine getting emails on the old exchange server that was at their site thru the BES 4.1 server which is at the main site. I have replaced the remote site exchange server with another 2003 server by joining it and moving the mailboxes over from the old server to the new one and the mailboxes work fine on the users workstations in outlook, but email has stopped flowing to their BB's? Right now I have 3 exchange 2003 SP2 servers (2 at remote site and 1 at main site). The old exchange 2003 server at remote site is still online but has no mailboxes on it. The 35 or so users with BB's on the main site's exchange server are still fine and their BB's are working, its just the 2 BB users on the new remote site exchange server that cant get mail on their BB's. Mail is flowing properly between all the exchange server. I have tried to redo enterprise activation on the 2 users BB's but it never gets past the initial "activating [email address]" screen. I see the enterprise activation email come into my front end exchange server, but a response email never goes back out to the BB to start the activation?

Any ideas what i need to do to get this new exchange 2003 server to talk to the old BES 4.1 server??

Old 02-23-2009, 04:31 PM   #2 (permalink)
BlackBerry Elite
knottyrope's Avatar
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,237
Post Thanks: 373
Thanked 381 Times in 351 Posts

Did you add the permissions to the new server?

View Document
unlock your phone here
I am on
BES 12 running sweet for my DTEK60

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.