Originally Posted by stuwhite
Can't you just kill their session from the BES? I have done that before when I needed people disconnected, but admit I don't know the possible consequences of that. I know they reconnect evetually but it was long enough to reboot or patch or whatever I was doing.
Removing the Role is the way I was told to do it by T-Support. They also told me that the Role users need to update their BB Manager console when upgrading to another Service Pack, so removing the user's Role access until they upgrade that is a good way to enforce compliance.
Let me know if you hear differently though because its getting to be a burden updating 20 BES and 12 Role users spread across the world.