10-24-2005, 11:09 AM
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| | Wireless Sync Issue on 7520
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Am running BES 4.0, fully patched, MS Exchange 2K3, Outlook 2k, and Nextel BB 7520's. I have one user out of 9 who is experiencing an issue I cannot duplicate or remedy.
The problem is that when the user deletes a message from their Exchange account, the message is not deleted from the BB, even on a hard reconcile. Conversely, when messages are deleted from the BB, they go away in Exchange, and send/receive from BB works fine.
All wireless sync options are turned on in BES, and the user's device is set to Delete On Mailbox and Handheld, Wireless Reconcile On, and On Conflicts Handheld Wins.
Can anyone offer any suggestions as to what I should look at or for?
Thanks & Ciao