02-25-2009, 05:30 AM
Join Date: Feb 2009
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| | Old device still sending Blackberry Messenger usage emails
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Hi guys, been pulling out my hair with this issue. We have given away an old berry to one of our collegue's wife but still receiving blackberry messenger usage reports from that device.
- It has been wiped and not part of the BES.
- She uses her own personal SIM and account
- She uses BIS with her hotmail/gmail account
I cannot seem to find where i can stop this device on my BES server. I have checked the account of the old user but he definately has the new device tied to his BES account.
I am guessing its tied in to the PIN or some kind of service book that doesn't delete even when you wipe the device.
Am I missing something??
If someone can help I thank you all in advance.