Originally Posted by malkaabi
clam down friend
I know these sites but am looking to one document contain most of troubleshooting issue
I doubt you will find that but tbh there isn't a big need for that with this forum around. As knotty says if you search this forum well you will find most answers, and when you have a specifc question that hasn't been answered, ask away and we will all try to chip in (I don't search RIM much, their search is rubbish and this site always has quick links back there :->).
The best thing you can do is read all the general stuff knottyrope sent links to, as I have always found that the easiest way to fix any new weird BES problem is to have a really good understanding of the underlying tech already. IMHO it's not a system which you can just look at and figure out quickly but if you know how the low-level stuff works, weord issues are a lot less daunting