BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 02-26-2009, 05:15 PM   #1 (permalink)
New Member
Join Date: Feb 2009
Model: 7100g
Carrier: ATT
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Messages not syncing with BB handheld.

Please Login to Remove!

If we copy messages from a PST into our Exchange mailboxes those copied messages are not syncing to our handheld even when we do a Reconciliation. Is that normal? Is there any reason a message that was not recvd through Exchange would not be synced over? Do messages copied in from other sources get included during Reconciliation? I plead ignorance on this subject obviously.
Old 02-27-2009, 11:38 AM   #2 (permalink)
BlackBerry Elite
knottyrope's Avatar
Join Date: Jan 2008
Location: Massachusetts
Model: PRIV
OS: 5.1.1
PIN: t of blood has been taken
Carrier: AT&T-US with I dee ten tee errors
Posts: 7,234
Post Thanks: 372
Thanked 380 Times in 350 Posts

If in inbox it is because it is not a new message.

You can use Destop manage to do it or forward the message to yourself.
unlock your phone here
I am on
BES 12 running sweet for my DTEK60
Old 02-27-2009, 08:13 PM   #3 (permalink)
New Member
Join Date: Feb 2009
Model: 9500
Carrier: VERIZON
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts

I agree w/ above statement. You can set "repopulation by message age" but that can only go back to 14 days.

Also, there is "keep message duration" option in IT Policy. Look into those.

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.