11-15-2005, 09:37 AM
Join Date: Oct 2004
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rpfeffer, the database is already in place.
1 - on the old BES, make note of the SRP Identifier, SRP Authentication Key, CAL Licenses, and BES instance name (what shows up in BlackBerry Manager for the name of the virtual BES server instance; for example, TESTBES1). i would suggest exporting the user list as well, but its not mandatory (nor is any of the above if you already have them elsewhere in hardcopy or softcopy format).
2 - on the old BES, set all BlackBerry services to manual and shut them down; if the server is being retired, go ahead and shut down the server after the above is completed.
* 3 - install BES on the new server; be sure to use the same BES service account, SRP Identifier, SRP Authentication Key, and BES instance name (what shows up in BlackBerry Manager). during the installation, point it to the same database that you were using in the past - this process *should* update the MachineName values in the ServerConfig tables mentioned by TheBerryGuru. do not select the option to start up the BlackBerry services at the end of the installation (uncheck).
* 4 - install either the like service pack you were using previously, or install the latest service pack (SP3). once again, do not select the option to start the services until you are on your last service pack. this whole process should *not* require a reboot of the server, but i'd recommend it after the last service pack is installed (i've had issues in the past where the database still read that it was 22.214.171.124 as the version, despite installing SP2).
* Note: If you are a TSupport customer, you can request a full version installation of BES 4.0 SP3 from RIM rather than having to install 4.0 then upgrade to SP3.
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