BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-02-2009, 11:25 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Oct 2005
Location: Verona, NJ
Model: 8700g
Carrier: T-Mobile
Posts: 35
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default GroupWise BES Address Book Sync question

Please Login to Remove!

I have a few uses that claim that the address book on their BB does not get updated when they add new addresses to the appropriate book within GroupWise. Days have gone by, and the new addresses never seem to filter down to their handheld. We do have the correct address book set to sync with their BB, and they have most of the addresses within that book, but not any recently added addresses.

Other than wiping out their BB and starting over, is there an easy way to force synchronization of their address book?

Thanks,
Rob
Offline  
Old 03-02-2009, 11:29 AM   #2 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,089
Post Thanks: 149
Thanked 146 Times in 121 Posts
Default

Have you had the users verify they have wireless sync set to yes on there device.

Address Book > Options > Wireless Synchronization = YES?

If so, turn wireless sync off, save. Wait a few moments, turn wireless sync back on. It should force a resync of the address book.
Offline  
Old 03-02-2009, 11:35 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Oct 2005
Location: Verona, NJ
Model: 8700g
Carrier: T-Mobile
Posts: 35
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by jsconyers View Post
Have you had the users verify they have wireless sync set to yes on there device.

Address Book > Options > Wireless Synchronization = YES?

If so, turn wireless sync off, save. Wait a few moments, turn wireless sync back on. It should force a resync of the address book.
Thanks... I will have the user try that, and report back.

Rob
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

A31-B10A-15W3-000 GLOBE MOTORS 115 VAC FAN
$21.45
A31-B10A-15W3-000 GLOBE MOTORS 115 VAC FAN pictureVISHAY BC COMPONENTS BFC237021683 CAP, FILM, PET, 68NF, 100V, RAD
$72.81
VISHAY BC COMPONENTS BFC237021683 CAP, FILM, PET, 68NF, 100V, RAD pictureAEROVOX 30UF 330VAC Motor Run Capacitor P62G3330E
$35.2
AEROVOX 30UF 330VAC Motor Run Capacitor P62G3330E pictureFASCO 7187-0263 1/5 H.P. 208-230V 1050 RPM Condenser Fan Motor w/Capacitor
$39.95
FASCO 7187-0263 1/5 H.P. 208-230V 1050 RPM Condenser Fan Motor w/Capacitor  pictureRun Capacitor 30 MFD 370v Round AC Electric Motor HVAC 370 vac v volts 30 uf
$7.95
Run Capacitor 30 MFD 370v Round AC Electric Motor HVAC 370 vac v volts 30 uf picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.