Originally Posted by kpoland
It should sync both ways. That is, she may end up with 'duplicate' looking contacts - but it will only duplicate if the First name & Last name fields are identical, and the Company field is different (I believe).
If first name, last name and company are identical, it will favor the desktop, by default.
What I would do:
1. Backup BB
2. Export Outlook Contacts into a .PST
3. Delete Outlook Contacts
4. Sync BB
That will push all her BB contacts into Outlook.
Then you can open the PST and Copy/Paste them into Outlook.
Thanks for the response!
I actually backed up the BB and exported the Contacts from Outlook. I then wiped the device and did a EA. Worked like a charm!