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Old 03-03-2009, 12:00 PM   #1 (permalink)
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Default BES Server display 1X , EV Connection Type

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We have a number of users and they are all on different plans...some connect to our provider 1X while others connect 1XEV. We want to move all users to 1XEV and our provider has asked us to send us a list of users that we want to switch over. Is there an easy way to tell how each of the users connect to our provider without sending them an email and asking each user? On the BES server somewhere ( we are using 4.1.6.16 )?

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Old 03-03-2009, 01:23 PM   #2 (permalink)
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The carrier can not figure this out?

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Old 03-03-2009, 01:37 PM   #3 (permalink)
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Yeh... we've been long down that road here already...quite the circular discussion but I'll spare you. I just need to know if there's a way to tell, which would be cool in a way but if the answer is no that's all good as well. I am assuming no...but if there is a way do tell.
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Old 03-04-2009, 01:33 PM   #4 (permalink)
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wouldn't it be easier to determine what models are in your enterprise then look at their tech specs to figure out which are 1x only and which are 1xEVDO?

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Old 03-04-2009, 02:25 PM   #5 (permalink)
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*nod* Agree with Jeffro01.
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Old 03-06-2009, 04:57 PM   #6 (permalink)
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Quote:
Originally Posted by jeffro01 View Post
wouldn't it be easier to determine what models are in your enterprise then look at their tech specs to figure out which are 1x only and which are 1xEVDO?

Jeff
In BES we can see which models each user has...yes... I've looked at all the tech specs on the BES Server and can't seem to find the specs you speak of...therefore the question. We have several models of Blackberry's , each with different connection contracts. The question still stands...where on BES can you see their connection info...whether it be 1X or 1XEV.

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Old 03-06-2009, 05:27 PM   #7 (permalink)
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You missed my point...

Look at the BES identify all the model numbers then google them to determine their individual specs you are looking for those that are 1x and those that are 1xEVDO. You can not see this info directly on the BES so this is the next best thing...

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Old 03-31-2009, 04:36 PM   #8 (permalink)
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That is one way...we have 8703's and 8830's and they have all the capability of going to 1XEV(DO) . So I agree...that's a good way to go. We could just tell the provider to move them all to 1XEV(DO) .Unfortunately part of what is making the issue difficult is the provider wants *us* ( don't ask why, we're not sure ) to give him the list of current 1X users. Sure, they could probably do that just as easy...in fact we're not sure why they don't have the list themselves. Without us going through a list of 40+ contracts we don't know offhand who has 1X and who has 1XEV.
I'll let them know the BES doesn't have the info readily available. Thanks for your help.

Last edited by CKK : 03-31-2009 at 04:38 PM.
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Old 04-05-2009, 11:26 AM   #9 (permalink)
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Isn't that a function of the device?

If it's a service level at the carrier, have them move everybody on your account to that level. If they claim to be unable, let them know that you are looking at moving to a carrier who can.
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