That is one way...we have 8703's and 8830's and they have all the capability of going to 1XEV(DO) . So I agree...that's a good way to go. We could just tell the provider to move them all to 1XEV(DO) .Unfortunately part of what is making the issue difficult is the provider wants *us* ( don't ask why, we're not sure ) to give him the list of current 1X users. Sure, they could probably do that just as easy...in fact we're not sure why they don't have the list themselves. Without us going through a list of 40+ contracts we don't know offhand who has 1X and who has 1XEV.
I'll let them know the BES doesn't have the info readily available. Thanks for your help.