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Old 03-04-2009, 02:33 AM   #1 (permalink)
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Default Setup Aborted trying to apply hotfix

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I'm trying to apply hot fix 4 for 4.1.6 for Domino. Almost immediately after running the msp file the install finishes with this error:

Setup aborted

The wizard was interrupted before Blackberry enterprise Server for IBM Lotus Domino could be completely installed.

Your system has not been modified. To complete installation at another time, please run setup again.

Click OK to exit the wizard.

There are no log files. The hotfix is being run as administrator.
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Old 03-04-2009, 03:42 AM   #2 (permalink)
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Try a reboot then doing it as besadmin.
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Old 03-04-2009, 09:55 AM   #3 (permalink)
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also extract all the files to a folder and then run it.
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Old 03-04-2009, 01:26 PM   #4 (permalink)
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And have all of the SP6 files on the server when you run MR 4
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Old 03-05-2009, 01:16 AM   #5 (permalink)
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Default Tried all of those suggestions but unsucessful

Tried all of those suggestions but was unsuccessful.

Last edited by gcousins : 03-05-2009 at 01:44 AM.
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Old 03-05-2009, 05:24 AM   #6 (permalink)
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Anything running on the server which could be causing the "interruption" to the setup? Any software mirroring, disk utils, file protection etc?
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Old 03-05-2009, 06:45 AM   #7 (permalink)
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Default Nothing that I can see

There's nothing apart from the usual services running in the background. I'll do a filemon and regmon next Monday morning while running setup and post the log files.
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Old 03-09-2009, 06:26 AM   #8 (permalink)
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Default FileMon and Regmon

I ran both utilities while running the setup. What should I look for in both logs?
Attached Files
File Type: txt Filemon_BES.txt (928.9 KB, 2 views)
File Type: txt Regmon_Bes.txt (283.7 KB, 1 views)
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Old 03-09-2009, 06:36 AM   #9 (permalink)
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Quote:
Originally Posted by gcousins View Post
I ran both utilities while running the setup. What should I look for in both logs?
I know nothing about MSI but I do see a Buffer Overflow at the start of the filemon log then some NOT FOUNDs, and lots of both in the regmon log. I think it's time to chuck these files at T-Support (unless a quick Google of the errors fixes it).
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