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Old 03-06-2009, 05:33 AM   #1 (permalink)
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BES 4.1.6 MR3 with Exchange 2007 Sp1

I have been testing a new policy which has device passwords configured. We would like to deploy the policy to all executives with sensitive company data, my problem is that now i cannot remove the policy from my device, i have even reactvated and added the default policy back with no joy...

Can anyone help?
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Old 03-06-2009, 06:25 AM   #2 (permalink)
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Should be a case of just sending the IT Policy back to the device, unless the new policy forces the password to be disabled, then you will have to disable the function yourself in the menus.
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Old 03-06-2009, 06:57 AM   #3 (permalink)
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And if that doesn't work...

Does you device confirm that it's getting the policy (Options>Security>General I think, from memory)?

Create a copy of the default poolicy, send that to the device and see what happens.
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Old 03-06-2009, 07:53 AM   #4 (permalink)
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Done that, on the device it says it has the defualt policy (no password) but still locks the device...anything else i can check? thanks
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Old 03-06-2009, 07:58 AM   #5 (permalink)
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And you tried just disabling it on the BB like skyman said? Sounds like the policy is fine but the handheld just needs to have the password switched off.

Are you saying that switching it off on the BB results in it being enabled again some time later?
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Old 03-11-2009, 02:38 AM   #6 (permalink)
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ok so where do you disable it on the handset?
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Old 03-11-2009, 04:25 AM   #7 (permalink)
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Options - Security - General
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Old 03-11-2009, 07:12 AM   #8 (permalink)
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Hey David...am i missing something...

under general settings>
Content Compression = Enabled
Content Protection = Disabled
Strength = Strong
Include Contacts = NO

Then below i have the default policy....I have now even deleted the test policy from the BES without no joy...
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Old 03-11-2009, 07:26 AM   #9 (permalink)
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On both the 8700 i am using via USB, v4.5 and an 8120, v4.3, there are two options above the Content Compresion.

I have Password, with various options and then "Lock Handheld Upon Holstering".

Which HH and which OS are you using? It may help someone else who picks up this thread.
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Old 03-11-2009, 07:40 AM   #10 (permalink)
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sorry...i should have added that BOLD with OS 4.6.0.244 Plaform 4.0.0.203
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Old 03-11-2009, 07:50 AM   #11 (permalink)
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OK, they have obviously played musical chairs with the menu items. It will be on there somewhere, i just don't know where.
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Old 03-11-2009, 08:03 AM   #12 (permalink)
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Good old RIM, but to be fair it's even more obvious now!!

Options>Password
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Old 03-11-2009, 08:54 AM   #13 (permalink)
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OMG....Thanks....that worked...now i can present and show the benefits...
thank you all.....sometimes one work on a problem far too long to notice the obvious
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Old 03-11-2009, 08:56 AM   #14 (permalink)
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Quote:
Originally Posted by Raiden View Post
OMG....Thanks....that worked...now i can present and show the benefits...
thank you all.....sometimes one work on a problem far too long to notice the obvious
Anytime mate, happens to the best of us
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Old 03-11-2009, 08:59 AM   #15 (permalink)
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Does anybody have pps on BES IT policy?
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Old 03-11-2009, 09:11 AM   #16 (permalink)
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Quote:
Originally Posted by Raiden View Post
Does anybody have pps on BES IT policy?
New thread time my friend...
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