BlackBerry Forums Support Community

BlackBerry Forums Support Community (http://www.blackberryforums.com/)
-   BES Admin Corner (http://www.blackberryforums.com/bes-admin-corner/)
-   -   Error when upgrading from Pro to Enterprise BES. Please Help!! (http://www.blackberryforums.com/bes-admin-corner/179746-error-when-upgrading-pro-enterprise-bes-please-help.html)

cdelorenzo 03-06-2009 07:27 AM

Error when upgrading from Pro to Enterprise BES. Please Help!!
 
Guys,

Thanks for taking the time to look at this thread, I am behind schedule on an upgrade from bes pro to bes enterprise, I received the enterprise server trade up key and was informed I just have to add this as I would a normal license. I am currently running 4.1 and have all 30 liceses subscribed to users. When i add the trade-up key i get this error message. "You have entered a BES upgrade key, Upgrade keys should only be used when upgrading to BlackBerry Enterprise server edition.

I am running 2003 entrerprise server and 2003 exchange! any thoughts would be much appreciated.

Sincerely,

CD

DavidAdams 03-09-2009 09:43 AM

I thought the upgrade from Pro to BES required a service pack type install as well as a new licence key. Can't help more as we went from SBE to BES which is just a key install.

knottyrope 03-09-2009 09:44 AM

You did get the upgrader packagae as well.
Look at that email again for the link to the upgrader files.


All times are GMT -5. The time now is 05:38 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.