03-06-2009, 02:46 PM
Thumbs Must Hurt
Join Date: Jan 2007
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do you have the "Default Server Base Query" defined ? it should in the format 'dc=domain,dc=org,dc=com', or you can point it directly at the continer holding user objects but it does a subtree search so pointing it at the top of the domain is easiest. ldap user id is in the format <domain>\<user>
to debug this I would run netmon on the BES with a filter on port 389 to the LDAP host, then issue a query and see what you capture.
Is one of a couple of things, either you can't authenticate to the LDAP server or your search is not returning any matches.