Originally Posted by doctortt
A lot of Blackberry devices stopped getting messages since Saturday. After looking at event viewers, we saw that
[SRP] Dispatcher\SRP Connection dropped, Error=0
on 3/7/2009 1:30PM
[SRP] Connection failed
on 1:30:01 PM
Stopping BlackBerry Mailbox Agent 200 for Server <servername>
on 1:30:02 PM
BlackBerry Messaging Agent <servername> Agent 2 failed to start. Error code 0
on 1:31:33 PM
'<servername>' agent 2: will not restart - reached the maximum of 10 restarts per 24 hours
on 1:45:59 PM
I came in this morning and restarted all services. BES looks like it's scanning the mailboxes, but the BB device has not received any new messages yet. I guess I need to wait longer?
Restarting Controller and Dispatcher should do it and failling that, BES restart. As you did that already I would guess you are just playing catchup but what is the BES telling you in logs or user status?