BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-16-2009, 09:39 AM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Jul 2008
Model: 7800
PIN: N/A
Carrier: Tmobile
Posts: 286
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Tracking websites visited.

Please Login to Remove!

Is there a way to track the websites that a user visited on the Blackberry device?
Offline  
Old 03-17-2009, 04:35 AM   #2 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: 9780
PIN: N/A
Carrier: Swisscom
Posts: 1,579
Post Thanks: 5
Thanked 119 Times in 116 Posts
Default

Look in the MDAT log file.
Offline  
Old 03-17-2009, 07:25 AM   #3 (permalink)
New Member
 
Join Date: Mar 2009
Model: bold
PIN: N/A
Carrier: T-Mobile
Posts: 9
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Is that on the handheld or the server?
Offline  
Old 03-17-2009, 07:29 AM   #4 (permalink)
Knows Where the Search Button Is
 
Inzomniak's Avatar
 
Join Date: Sep 2008
Location: Devon, UK
Model: Bold
OS: 4.6.0.266
PIN: 2566****
Carrier: O2-UK
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

All your logs should be on your BES
Offline  
Old 03-17-2009, 07:34 AM   #5 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: 9780
PIN: N/A
Carrier: Swisscom
Posts: 1,579
Post Thanks: 5
Thanked 119 Times in 116 Posts
Default

Yep, it is on the server.
Offline  
Old 03-17-2009, 08:13 AM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Jul 2008
Model: 7800
PIN: N/A
Carrier: Tmobile
Posts: 286
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I looked through the MDAT log files, and I didn't see any useful data.
Offline  
Old 03-17-2009, 08:58 AM   #7 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: 9780
PIN: N/A
Carrier: Swisscom
Posts: 1,579
Post Thanks: 5
Thanked 119 Times in 116 Posts
Default

You should see something like this:

Quote:
<2009-03-16 10:47:39.687 CET>:[24962]:<MDS-CS_BES_MDS-CS_2>:<DEBUG>:<LAYER = IPPP, EVENT = Receiving, TAG = 1202351701, DEVICEPIN = xxxxxxxx, USERID = xxx, VERSION = 16, CONNECTIONID = 812881151, SEQUENCE = 0, TYPE = CONNECTION-REQUEST, CONNECTIONHANDLER = httpc, PROTOCOL = TCP, PARAMETERS = [www .google. ch:80], SIZE = 1197>
If you don't see that, your users are probably not surfing via the Blackberry MDS browser, they might be using the Internet browser.

Last edited by freakinvibe : 03-17-2009 at 09:01 AM.
Offline  
Old 03-17-2009, 08:59 AM   #8 (permalink)
Knows Where the Search Button Is
 
Inzomniak's Avatar
 
Join Date: Sep 2008
Location: Devon, UK
Model: Bold
OS: 4.6.0.266
PIN: 2566****
Carrier: O2-UK
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I would check that HTTP & Verbose HTTP Logging is switched on for your BES, the following instructions may be useful:

To enable HTTP logging for the BlackBerry Mobile Data Service, complete the following steps:

Assuming you are on BlackBerry Enterprise Server v4.1+

1. In BlackBerry Manager, select the <Server Name>_MDS-CS service.

2. On the Connection Service tab, click Edit Properties.

3. On the Logs tab, verify that IPPP logging enabled is set to true, set both the HTTP Logging Enabled and the Verbose HTTP Logging Enabled drop-down lists to True.

4. Click Apply, and then click OK.

You may need to restart MDS_CS service for this to take effect, then test by surfing the internet on a BES connected BlackBerry
Offline  
Old 03-17-2009, 09:12 AM   #9 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Jul 2008
Model: 7800
PIN: N/A
Carrier: Tmobile
Posts: 286
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks all.

1) IPPP is already enabled but HTTP Logging and Verbose HTTP Logging are *not* enabled. I enable them and test.

2) Look deeper into the MDAT log file, I do find something like below. However, it's still not that descriptive because it doesn't tell you who the user is.

2009-03-16 10:47:39.687 CET>:[24962]:<MDS-CS_BES_MDS-CS_2>:<DEBUG>:<LAYER = IPPP, EVENT = Receiving, TAG = 1202351701, DEVICEPIN = xxxxxxxx, USERID = xxx, VERSION = 16, CONNECTIONID = 812881151, SEQUENCE = 0, TYPE = CONNECTION-REQUEST, CONNECTIONHANDLER = httpc, PROTOCOL = TCP, PARAMETERS = [www .google. ch:80], SIZE = 1197>


3) BB has two browsers. I'm wondering what is the difference between them.
Offline  
Old 03-17-2009, 09:18 AM   #10 (permalink)
Talking BlackBerry Encyclopedia
 
DavidAdams's Avatar
 
Join Date: Sep 2007
Location: Belfast
Model: NotYe
PIN: N/A
Carrier: O2
Posts: 470
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default

The user detail is there, but it's the PIN of the HH itself. One browser will go via your BES the other direct over the carrier, which is not logged by your BES.
__________________
BES, 4.1.7, was SBE now full BES
Domino v7.0.2
Windows Server 2003, standalone
Offline  
Old 03-17-2009, 09:29 AM   #11 (permalink)
New Member
 
Join Date: Apr 2006
Model: 8800
Carrier: O2
Posts: 12
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Not to hijack this thread, is there an easy way of finding out how much traffic passed through the BES and what users did the most browsing?

I need to create some sort of usage report on a monthly basis for a customer and am having no luck on finding out how to do it.

Thanks in advance
Offline  
Old 03-17-2009, 09:31 AM   #12 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Jul 2008
Model: 7800
PIN: N/A
Carrier: Tmobile
Posts: 286
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

"One browser will go via your BES the other direct over the carrier, which is not logged by your BES."

On the BB, how do you determine which browser you're using?
Offline  
Old 03-17-2009, 09:43 AM   #13 (permalink)
BlackBerry Extraordinaire
 
Join Date: Aug 2008
Location: Basel
Model: 9780
PIN: N/A
Carrier: Swisscom
Posts: 1,579
Post Thanks: 5
Thanked 119 Times in 116 Posts
Default

Go to your browser, then Options > General Properties > Default Browser

The individual bookmarks can contain a browser type as well.
Offline  
Old 03-17-2009, 09:59 AM   #14 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Jul 2008
Model: 7800
PIN: N/A
Carrier: Tmobile
Posts: 286
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Found it. Thanks a lot.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.