is there a way to find out what's the exact length limit for notes in an appointment's details?

Is there a way to change the max sync length on BES for those notes?

I'm asking those questions because some of my users are complaining that longer notes do not sync correctly/completely between Outlook/Exchange and their BB Curve 8310 on BES... there is always some information missing at the end of notes...

By the way, I have complete control over the BES server... so no problem if I need to modify any settings...

sorry if I'm not in the right forum... it's my first post here...

this is the place to post. How much data in kilo bytes are you trying to sync?

What version BES and exchange?

I have BES 4.1.6 and Exchange 2007.
Users are on Outlook 2003

If I export the appointment outside of outlook (drag/drop the appointment), it's around 49KB.
Notes inside this appointment is around 6360 characters (including HTML tags).

My BlackBerry 8310 stops syncing after the 4514th character in the notes...

If I want to know how much data is sent to my BB, what should I look for in log files?