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Old 03-16-2009, 08:45 PM   #1 (permalink)
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Default BB Curve 8310 Appointement notes length on BES/Exchange?!?

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is there a way to find out what's the exact length limit for notes in an appointment's details?

Is there a way to change the max sync length on BES for those notes?

I'm asking those questions because some of my users are complaining that longer notes do not sync correctly/completely between Outlook/Exchange and their BB Curve 8310 on BES... there is always some information missing at the end of notes...

By the way, I have complete control over the BES server... so no problem if I need to modify any settings...

sorry if I'm not in the right forum... it's my first post here...
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Old 03-16-2009, 09:00 PM   #2 (permalink)
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this is the place to post. How much data in kilo bytes are you trying to sync?

What version BES and exchange?
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Old 03-16-2009, 09:38 PM   #3 (permalink)
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I have BES 4.1.6 and Exchange 2007.
Users are on Outlook 2003

If I export the appointment outside of outlook (drag/drop the appointment), it's around 49KB.
Notes inside this appointment is around 6360 characters (including HTML tags).

My BlackBerry 8310 stops syncing after the 4514th character in the notes...

If I want to know how much data is sent to my BB, what should I look for in log files?
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