BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 03-17-2009, 07:16 AM   #1 (permalink)
Thumbs Must Hurt
Join Date: Mar 2005
Model: Storm
Carrier: Verizon
Posts: 80
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Password Keeper error

Please Login to Remove!

Have a user who received this message in his Password Keeper today. Never saw this before and am not sure what the issue is. Anyone have an idea? Exact email I received is below.

"Aaron uses his Password keeper for all of the passwords he has to remember. He changes his password regularly to coincide with BB password. This has been working perfectly until today.

Today, he got this message: "Password entry created 10/7/08 is protected by an old password. Please enter the old password to convert entry.

He does not know what "old" password is required... Please advise... Thank you!"
Old 03-17-2009, 11:09 AM   #2 (permalink)
CrackBerry Addict
Join Date: Jan 2008
Model: 9700
Carrier: Rogers
Posts: 709
Post Thanks: 0
Thanked 8 Times in 8 Posts

There's no way to crack the password - he either knows it, or he doesn't and it will wipe the passwords.

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.