I have tried doing OTA activation for a user but it did not have any success, so I am attempting to perform the activation via Desktop Manager.
I added the user on the BES and did not set or generate an activation password.
I have also installed Desktop Manager on the user's laptop and went through the whole process of moving the mouse around for generating the key. no luck.
Can someone please help me perform enterprise activation via Desktop Manager. OTA is really not working and I am the only person left in the company who needs to get this working.