Originally Posted by jletendre
For every 5 Storm's that get ordered we get back 3 from users. They run back to the standard BB design.
Same ratio here, except we have a "loaner Storm" that we make people live with for 24 hours before they can order one.
Some of the comments back:
"This device, never."
"Seems unfinished like when Vista first came out."
"This phone sucks."
"I really wanted to like it but I'm so glad to have my normal BlackBerry back."
"Too many bells and whistles."
"Would get confused with my personal iPhone."
Then again we now have 20 on the BES out of 600 or so.
We ship the Storms with a disclaimer...Help Desk will gladly assist with mail, calendar, to-do syncing, phone/roaming and hardware issues, but for all the other features, you're on your own.