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Old 03-30-2009, 03:11 PM   #1 (permalink)
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Default BES selective redirection--HELP!!!

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Help.... I am running BES for 8 users. One user does not want his email sent to his 8830, but wants his contact and calendar to redirect both ways. Please direct me how to do this. I turned off the messaging redirection, but it causes any updates that are put into the PC not to redirect.... HELP
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Old 03-30-2009, 03:16 PM   #2 (permalink)
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You could try blocking enterprise messages.

On the handheld, go to Options > Security Options > Firewall, and place a check next to enterprise email.
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[BES 5.0.3 / GroupWise 2012 HP2]
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Old 03-30-2009, 03:23 PM   #3 (permalink)
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Thank you for the quick response. I just looked in the handheld and did not see that option. Why? is there another way?
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Old 03-30-2009, 03:25 PM   #4 (permalink)
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What version BES? What mail platform? What device model/OS?
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Even a mosquito doesn't get a pat on the back until it starts to work.
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[BES 5.0.3 / GroupWise 2012 HP2]
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Old 03-30-2009, 03:30 PM   #5 (permalink)
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windows exchange, Blackberry 8830,
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Old 03-30-2009, 03:32 PM   #6 (permalink)
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BES version? 4.1? Service pack?

I assume the 8830 is running OS 4.2. You can find this in Options > About.
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Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 03-30-2009, 03:39 PM   #7 (permalink)
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correct as far as the 8830 goes, bes is 4.1.4.15
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Old 03-30-2009, 03:40 PM   #8 (permalink)
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I believe that firewall option is on devices running OS 4.5 and higher. I am not sure which BES service pack is needed.

I just checked a user of mine and she's running an 8830 with OS 4.2 and does not have the option either.

I'm running BES 4.1.6 for GroupWise.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 03-30-2009, 03:47 PM   #9 (permalink)
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If i understand you correctly , I need a service pack for my BES not the handheld?
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Old 03-30-2009, 03:51 PM   #10 (permalink)
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No, you would need to upgrade the handheld to OS 4.5 for the suggestion I offered. There may be other suggestions as well.
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When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 03-30-2009, 03:53 PM   #11 (permalink)
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Ok, I will try it on Tuesday and let you know... Thanks for the help!
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Old 03-31-2009, 01:07 PM   #12 (permalink)
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I'd recommend just setting the default filter to not forward:

Messages->Options->Email Filters. Set "If no filters apply, send email to handheld" to No.
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Old 03-31-2009, 09:17 PM   #13 (permalink)
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Easier yet:

Messages Folder
Options
Email Settings
Set "Send Email To Handheld" to NO
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