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Old 03-31-2009, 01:45 PM   #1 (permalink)
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Exclamation Urgent Help - unsuccessful update - missing services

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After the maintenance pack requested for the BES product cd I used the BES v4.1.3 product CD but it could not validate the Blackberry Enterise.msi file.
Is it because I am using v4.1.6 and that I must have the latest product CD.

I canceled the update and the system rolled back. But the only problem right now is that I am missing some blackberry services in the service.msc

Please help
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Old 03-31-2009, 01:49 PM   #2 (permalink)
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that is correct, you need to use the sp installer for the sp you currently have installed. if you do not have the sp6 files i would contact rim.

sounds like you may need to reinstall sp6, then do the mr.
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Old 03-31-2009, 01:57 PM   #3 (permalink)
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Do you have the product CD for 4.1.6? Cuz I am in real trouble

can you upload to Ftp?

Thanks
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Old 03-31-2009, 02:26 PM   #4 (permalink)
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Thank you RadHaz75 yes that was the best answer install sp6... you saved the day...
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