okay seems i opened a can of worms on this one. did some more investigating on this issue. I can confirm is it NOT there on a freshly created 5.0 database. There is a KB article on how to import it here: View Document
Anyway, I did the method 2 for the BES version 4.1 or later (still nothing specific stating 5.0) and I get this output:
C:\temp\ITPolicyPackAppWorld>loadbesmetadata -i itpolicytemplateappworld.xml
Reading input file 'itpolicytemplateappworld.xml'. Please wait...
Parsing ITPolicy XML document for Default language data.
ERROR: Database version unavailable or unsupported by this tool. Aborting.
this is a remote sql2005. certainly no problems with the database so as yoda would say "a very useless error message this is."
Bulletooth, let us know what t-support says. thanks.