04-02-2009, 08:04 PM
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Still don't have a resolution. I ended up opening a support ticket with RIM, but we haven't made any real progress. Their explanation was that the exmerge utility didn't copy the hidden Blackberry folders in each user's mailbox, and the database became corrupt as well. The server was missing some important registry keys too.
They had me perform a clean uninstall (kb04096), and then a fresh install. The database creation failed, so they had me create a new MSDE instance and install again. The install completed without error, but none of the services were created, and none of the .exe files were created either.
Assuming the BESadmin account was missing permissions, they had me create a new account and assign permissions (kb02276). After logging into the new account, and attempting a new install, the extraction failed with error "unable to extract dll_.ini." A Google search turned up suggestions pertaining to the Windows Installer files.
I ran the "msiexec /unregister" and "msiexec /regserver" commands, but they had no effect. I've given up for the night, but if anyone has any tips, I'm all ears.