I have a user in on our company BES server that is having an issue. He has a habit of emptying his deleted items at end of business day everyday. When he looks at his device, he still has email that are not deleted. This is most likely due to emptying deleted items before synchronization with the BES server. Is there a way to force synchronization at given time intervals? Any suggestions?

turn on hard deletes on the BES...

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Thank you!! I will try this and monitor it throughout the rest of the week.