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Old 04-01-2009, 03:31 PM   #1 (permalink)
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Default BES 5.0 Exchange/Domino final documentation posted

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Exchange:
BlackBerry Enterprise Server for Microsoft Exchange - Manuals and Guides

Domino:
BlackBerry Enterprise Server for IBM Lotus Domino - Manuals and Guides
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Old 04-01-2009, 03:33 PM   #2 (permalink)
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As usual, no love for GroupWise.

Thanks for posting!
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Old 04-01-2009, 03:43 PM   #3 (permalink)
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Time to print and keep near the toilet for some good reading material.
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Old 04-02-2009, 09:21 PM   #4 (permalink)
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great, now release 5.0!
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Old 04-02-2009, 11:30 PM   #5 (permalink)
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Arrow Upgrade "MUST"s for BES 5.0

Yeah just read the Install Guide for Domino BES 5.0. At least 25 "MUST"s to prepare prior installation/upgrade. Need to check these to avoid hiddcups.

(1) If you want to configure high availability, you must install a duplicate BlackBerry Enterprise Server on a computer that is separate from the computer that hosts the primary BlackBerry Enterprise Server. During the installation process, you specify that the duplicate BlackBerry Enterprise Server is the standby BlackBerry Enterprise Server.

(2) When you install the BlackBerry Administration Service, you can install the BlackBerry® Web Desktop Manager and select whether you want administrators to use Windows® authentication, IBM® Lotus® Domino® authentication, or BlackBerry Administration Service authentication to log in to the BlackBerry Administration Service. You must verify that all administrators have access to the BlackBerry Administration Service web address (https://<computer_name>:<port>/webconsole/app).

(3) When you install the BlackBerry MDS Connection Service on a separate computer, you must assign at least one BlackBerry Enterprise Server instance to it during the installation process. The BlackBerry MDS Connection Service uses the BlackBerry Enterprise Server information to connect to the BlackBerry Attachment Service. When you install the BlackBerry MDS Connection Service on a separate computer, the installation process installs the BlackBerry MDS Connection Service and BlackBerry Controller. The BlackBerry Controller monitors the BlackBerry MDS Connection Service and restarts it if it stops responding.

(4) When you install the BlackBerry MDS Integration Service, you must select whether to create a BlackBerry MDS Integration Service pool, or add the BlackBerry MDS Integration Service instance to an existing pool. The BlackBerry MDS Integration Service pool permits multiple BlackBerry MDS Integration Service instances to balance the volume of traffic between them. For more information on BlackBerry MDS Integration Service pools, see the BlackBerry Enterprise Server Planning Guide. When you install the BlackBerry MDS Integration Service on a separate computer, the installation process installs the BlackBerry MDS Integration Service and BlackBerry Controller. The BlackBerry Controller monitors the BlackBerry MDS Integration Service and restarts it if it stops responding. The BlackBerry MDS Integration Service stores application data in the BlackBerry MDS Integration Service database. The setup application installs the BlackBerry MDS Integration Service database on the same database server that hosts the BlackBerry Configuration Database. You can install multiple BlackBerry MDS Integration Service instances that can use the same BlackBerry MDS Integration Service database.

(5) To support the BlackBerry Monitoring Service, the SNMP service must be running.

(6) To support database mirroring for the BlackBerry Configuration Database or BlackBerry MDS Integration Service database, the following conditions:
• the database server must be Microsoft SQL Server 2005 SP2 (32-bit or 64-bit)
• the database server that hosts the mirror database must use the same version and build as the principal database
• a separate database server for the mirror database
• static port with the same port number for both database servers
• Microsoft SQL Server Browser running on both database servers

(7) To support database transactional replication for the BlackBerry Configuration Database or the BlackBerry MDS Integration Service database, the following conditions:
• the database server must be Microsoft SQL Server 2000 SP3a or later
• the database server that hosts the replicated database must use the same version and build as the primary database
• if your organization's database server is Microsoft SQL Server 2000 SP3a, the "FIX: Distribution Agent Fails with 'Violation of Primary Key Constraint' Error Message" hotfix installed. For more information about installing the hotfix, visit Microsoft Help and Support to read article 813494.

(8) To support BlackBerry® Web Desktop Manager, the following conditions must be met:
• the BlackBerry Web Desktop Manager web address added as a trusted site or local intranet site
• the following settings turned on to support Microsoft® ActiveX®:
• Automatic prompting for ActiveX controls
• Download signed Microsoft ActiveX controls
• Run ActiveX controls and plug-ins
• Script ActiveX controls marked safe for scripting
• support for JavaScript®
• support for TLS or SSL
• the SSL certificate installed to permit trusted connections with the BlackBerry Administration Service
• if using Windows Vista or Windows Server® 2008, the BlackBerry Administration Service web address added as a trusted site and Enable protected mode cleared

(9) You must configure a group named BlackBerryAdmins in your organization's messaging environment. The BlackBerryAdmins group includes permissions that the BlackBerry® Enterprise Server can use to access specific databases. You can administer the BlackBerry Enterprise Server and the BlackBerry Administration Service only with the groups and user accounts that you include in the BlackBerryAdmins group.

(10) You must configure the Server document so that you can move user accounts between BlackBerry® Enterprise Server instances in your organization's BlackBerry Domain.
1. On a computer that hosts the IBM® Lotus® Domino® administration console, open the Server document for the IBM Lotus Domino server that you want to install the BlackBerry Enterprise Server on.
2. In the Run unrestricted methods and operations field, add the LocalDomainServers group.

(11) To support Microsoft SQL Server 2005 database mirroring with the BlackBerry Configuration Database or BlackBerry MDS Integration Service database, you must use Windows authentication. The BlackBerry Monitoring Service does not support database mirroring.

(12) During the installation process, if you connect the BlackBerry® Enterprise Server, BlackBerry MDS Integration Service, and BlackBerry Monitoring Service to the BlackBerry® Enterprise Server databases using Windows® authentication, the Windows account that you specify must have database permissions on the database server. The type of permissions depends on the setup option that you select, and whether you create the BlackBerry Enterprise Server databases on the same computer as the BlackBerry Enterprise Server components or on another database server.

(13) When the setup application creates the BlackBerry® MDS Integration Service database during the installation process, you must use the same authentication method and account that you specified for the BlackBerry Configuration Database. The BlackBerry MDS Integration Service requires the same permissions to access the BlackBerry MDS Integration Service database that the BlackBerry® Enterprise Server requires to access the BlackBerry Configuration Database.

(14) You can create a BlackBerry® MDS Integration Service pool using the setup application during the installation processes for the BlackBerry MDS Integration Service instances that you want to include in the pool. During the installation process for the first BlackBerry MDS Integration Service instance, you must type a unique FQDN or DNS name that identifies the pool. During the installation processes for the subsequent BlackBerry MDS Integration Service instances, you must select the existing pool name from the list so that you can add the instances to the pool. After you complete the installation processes, BlackBerry MDS Integration Service clients can access the BlackBerry MDS Integration Service instances in the pool using the unique DNS name.

(15) To configure multiple BlackBerry® Administration Service instances or BlackBerry MDS Integration Service instances for high availability using DNS round robin, you must create a DNS record. The DNS record permits the clients of the BlackBerry Administration Service pool or BlackBerry MDS Integration Service pool to access the instances using a single DNS name. You must create the DNS record in the same domain as the computers that host the BlackBerry Administration Service instances or BlackBerry MDS Integration Service instances.

(16) If the Microsoft® SQL Server® in your organization's environment does not use the default static port number (port 1433), the BlackBerry® Enterprise Server setup application cannot connect to the database server. Before you run the setup application, you must create an alias to the database server that specifies the port number that the database server is using. To configure an alias, you can use Microsoft SQL Server Configuration Manager or the cliconfg.exe tool. You can configure the name of the alias so that it is the same name as the Microsoft SQL Server. You must use the cliconfg.exe tool if the database server is Microsoft SQL Server 2000.

(17) Before you install the standby BlackBerry Enterprise Server, you must set up the IBM® Lotus® Domino® servers on the computers that host the primary BlackBerry Enterprise Server and standby BlackBerry Enterprise Server in a cluster for replication. The standby BlackBerry Enterprise Server automatically creates replicas of each user's BlackBerry state database when the user accounts are initialized on the standby BlackBerry Enterprise Server. User accounts might not initialize immediately on the standby BlackBerry Enterprise Server if the IBM Lotus Domino server has not yet replicated the BlackBerry state databases from the primary BlackBerry Enterprise Server.

(18) Before you install the standby BlackBerry® Enterprise Server, you must configure the IBM® Lotus® Domino® servers to replicate data so that the standby BlackBerry Enterprise Server has access to the same data as the primary BlackBerry Enterprise Server has access to. You must create an IBM Lotus Domino cluster that includes the primary BlackBerry Enterprise Server and standby BlackBerry Enterprise Server and create a schedule for replicating data such as the BlackBerry state databases and BlackBerry profiles database.

(19) The BlackBerry® database notification system is designed to reduce the number of database queries that a BlackBerry® Enterprise Server makes to the BlackBerry Configuration Database. If you create the BlackBerry Configuration Database on the computer that hosts the BlackBerry Enterprise Server, the BlackBerry database notification system installs automatically. If you create the BlackBerry Configuration Database on a database server that is installed on a computer that is separate from the computer that hosts the BlackBerry Enterprise Server, you can install the BlackBerry database notification system manually after you complete the BlackBerry Enterprise Server installation process. (see install guide, pg 42)
Before you begin:
• You must have the system administrator permission for the database.
• Your database server must run on Windows Server® 2003.

(20) Using the BlackBerry® Client for IBM® Lotus® Sametime®, users can send files to contacts in their contact lists. To optimize files for viewing on BlackBerry devices, the BlackBerry Collaboration Service must connect to a BlackBerry Attachment Service instance. If you did not install the BlackBerry Attachment Service instance on the same computer as the BlackBerry Collaboration Service, you must connect the BlackBerry Collaboration Service to a remote BlackBerry Attachment Service. (see Install guide, pg 47)

(21) If you installed a BlackBerry® Router on a computer that is separate from the computer that hosts a BlackBerry® Enterprise Server, you must permit the BlackBerry Dispatcher that you installed with the BlackBerry Enterprise Server to connect to the BlackBerry Router. The BlackBerry Router that you installed on a separate computer can send BlackBerry traffic from the BlackBerry Enterprise Server to BlackBerry devices.

HKEY_LOCAL_MACHINE\SOFTWARE\Research In Motion\BlackBerryRouter\AllowRemoteServices = 1

(22) If you installed a BlackBerry® MDS Integration Service instance on a computer that is separate from a computer that hosts a BlackBerry® Enterprise Server, you must connect the BlackBerry MDS Integration Service instance to a BlackBerry Enterprise Server so that you can use the BlackBerry MDS Integration Service to send BlackBerry® MDS Runtime Applications and updates to BlackBerry devices. (see Install guide pg 49 and 50).

(23) If you remove the software for a BlackBerry® Enterprise Server component from a computer, the software removal process does not delete the component information from the BlackBerry Configuration Database. You must delete the information manually using the BlackBerry Administration Service so that the BlackBerry Administration Service does not display the information for the component that you removed.

(24) You must remove the BlackBerry® database notification system manually if you installed it manually. You can remove the BlackBerry database notification system from one BlackBerry Configuration Database instance or all BlackBerry Configuration Database instances.

(25) After you restart the computer during the BlackBerry® Enterprise Server installation process, you must log in using the same Windows® account that you used to start the installation process.
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Old 04-03-2009, 10:28 AM   #6 (permalink)
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I've heard no groupwise for a couple months after release at least
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Old 04-03-2009, 10:29 AM   #7 (permalink)
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Quote:
Originally Posted by BBHorrigan View Post
I've heard no groupwise for a couple months after release at least
No surprise there. That's typically how it is.
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When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
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Old 05-12-2009, 10:33 AM   #8 (permalink)
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Why are we always bringing up the rear? I had to wait forever for the last round of patches, and now I'll be twidelling my thumbs waiting for 5.0.
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Old 05-12-2009, 10:35 AM   #9 (permalink)
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GroupWise's market share is so small, it's no surprise that it's last. Look on the bright side of things, a lot of the bugs are worked out by the time it gets to us
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When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 05-12-2009, 11:16 AM   #10 (permalink)
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My problem is, New York State has a whole lot of schools using GroupWise and I work for them. I have Superintendents, Principals and Business office folks all asking for a BES for their school and now they don't have the GroupWise quick start any more. I'm losing all the tools I had to get these schools into the 21st century. The schools that have it...love it. Now I'm trying to get the software in more schools and they have to buy a full blown BES.

Dang...sorry...I should have started a new post. (I'm just a little peeved that we are last in everything.)
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