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Old 04-03-2009, 11:02 AM   #1 (permalink)
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Default Bes wireless email reconciliation

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Have an issue where email wireless deletes don't occur on the handset. All settings are enabled and have been working fine. Today they don't. Wireless sync occurs for everything else but not email. Have restarted services. Support say to press reconcile now on the device but not really 'wirelessly'. If users delete off outlook it should delete off device. If more than one have it its more server issue so im struggling with ideas
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Old 04-03-2009, 12:45 PM   #2 (permalink)
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when you say "all settings are correct" can be more specific please? do you mean that on the handheld, delete on is set to mailbox and handheld? and wireless reconcile is set to on? and on conflicts the mailbox wins?

even though you don't say so, i'm assuming you're running exchnage since you're using outlook? what version of exchange are you running? are your cdo.dll and mapi32.dll the same versions on both bes and exchange?

give us something to work with.
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